Last updated: September 2026
Moto Enduros ships motorcycle parts to customers internationally. We carefully prepare and pack orders to help ensure they arrive safely and in good condition.
1. International Shipping
We offer international shipping to many countries around the world.
Available shipping options and prices depend on the destination, package weight, and shipping method selected at checkout.
Shipping availability may vary by country due to carrier restrictions, customs requirements, or other delivery limitations.
2. Order Processing
Orders are normally processed after payment has been successfully received.
We carefully check and prepare your parts before dispatch.
Processing time may vary depending on product availability and the requirements of the order.
If there is a significant delay in processing your order, we will contact you using the contact information provided with your order.
3. Secure Packaging
We take care when packing motorcycle parts for international transportation.
Parts are securely packed using appropriate packaging materials to help protect them from damage during shipping.
4. Shipping Tracking
When tracking is available for your selected shipping method, we will provide the tracking information after your order has been dispatched.
Customers can use the tracking information to monitor the shipment through the relevant shipping carrier.
Tracking information may take some time to become active after the package has been handed to the carrier.
5. Estimated Delivery Times
Delivery times are estimates only and are not guaranteed.
Delivery time may vary depending on:
- Destination country.
- Shipping method.
- Carrier operations.
- Customs clearance.
- Local delivery services.
- Weather or other circumstances beyond our control.
The estimated delivery information shown at checkout, where available, should be used as a general guide. WooCommerce can display delivery estimates according to shipping methods and zones when configured by the store.
6. Customs, Import Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Any customs duties, import taxes, VAT, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.
Moto Enduros does not control the customs policies or charges of individual countries.
Customs clearance may also cause delays that are outside our control.
7. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping or return costs may apply.
Please carefully check your shipping information before completing your purchase.
8. Delayed Shipments
Once an order has been handed to the shipping carrier, delivery is outside the direct control of Moto Enduros.
If tracking shows that a shipment is delayed, customers should first check the tracking information provided.
We will assist with reasonable shipping inquiries and, where necessary, communicate with the carrier regarding the shipment.
9. Lost Shipments
If a shipment appears to be lost in transit, please contact us.
We may need to investigate the shipment with the shipping carrier before determining the appropriate resolution.
Please keep your tracking information available when contacting us.
10. Damaged Shipments
If your package arrives damaged, please contact us as soon as possible.
Please take photographs of:
- The package.
- The shipping label.
- The packaging.
- The damaged part.
These photographs may be required to investigate the issue with the shipping carrier and arrange an appropriate resolution.
11. Undeliverable or Returned Packages
If a package is returned to Moto Enduros because of an incorrect address, refusal of delivery, failure to collect the package, or other circumstances attributable to the customer, additional shipping costs may apply before the order can be resent.
12. Shipping Restrictions
Certain motorcycle parts or products may be subject to shipping restrictions depending on the destination country and carrier requirements.
If an order cannot legally or practically be shipped to a particular destination, Moto Enduros may contact the customer regarding the order.
13. Contact Us
If you have questions about shipping or your order, please contact:
Moto Enduros
Email: motoenduroparts@gmail.com