Last updated: September 2026
Welcome to Moto Enduros. These Terms & Conditions govern your use of the Moto Enduros website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. About Moto Enduros
Moto Enduros operates an online store selling motorcycle parts and related products to customers internationally.
Throughout these Terms & Conditions, “Moto Enduros,” “we,” “us,” and “our” refer to Moto Enduros. “Customer,” “you,” and “your” refer to the person using our website or placing an order.
2. Using Our Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with the operation or security of the website.
- Submit false or misleading information.
- Attempt to gain unauthorized access to our website, accounts, or systems.
- Copy or misuse our website content without permission.
We reserve the right to restrict access to the website where there is reasonable evidence of misuse, fraud, or unlawful activity.
3. Products and Product Information
We make reasonable efforts to provide accurate product descriptions, photographs, specifications, part numbers, model information, and other product details.
However, minor differences may occur between product photographs and the actual product, including differences in packaging, labels, colors, or manufacturer markings.
Motorcycle compatibility is particularly important. Before placing an order, you are responsible for checking that the part is suitable for your motorcycle.
Where possible, please verify:
- Motorcycle make
- Model
- Model year
- Engine size
- Part number
- OEM/reference number
- Any other compatibility information provided on the product page
If you are unsure whether a part is suitable for your motorcycle, please contact us before placing your order.
4. Orders
When you place an order through our website, you are making a request to purchase the products listed in your order.
After placing an order, you may receive an order confirmation by email. An order confirmation acknowledges that we have received your order; it does not necessarily mean that the order has been accepted for fulfillment.
We reserve the right to cancel or refuse an order where there is a reasonable reason to do so, including:
- The product is unavailable.
- There is an obvious pricing or listing error.
- Incorrect product information was displayed.
- We suspect fraudulent or unauthorized activity.
- We are unable to verify necessary order information.
- Shipping to the provided destination is not available.
If we cancel an order after payment has been received, we will arrange an appropriate refund of the amount paid for the cancelled order.
5. Prices
All product prices are displayed on the website at the time of purchase.
Prices may change without prior notice. A price change will not affect an order that has already been accepted and processed, except where an obvious pricing or listing error has occurred.
Shipping charges, taxes, customs duties, import fees, or other charges may apply depending on the destination and the applicable laws.
6. Payment
Payment must be successfully completed through the payment method available at checkout before an order can be processed, unless we expressly agree otherwise.
You confirm that you are authorized to use the payment method provided for the purchase.
We may cancel or hold an order if a payment is declined, reversed, flagged for review, or cannot be verified.
7. Shipping and Delivery
We ship orders according to the shipping options and conditions displayed during checkout and described in our Shipping Policy.
Estimated delivery times are estimates and are not guaranteed delivery dates.
Delivery may be affected by circumstances outside our control, including:
- Customs processing
- Import procedures
- Postal or courier delays
- Weather
- Natural disasters
- Transportation disruptions
- Government restrictions
- Incorrect or incomplete delivery information
Customers are responsible for providing a complete and accurate shipping address.
If you notice that your shipping information is incorrect, please contact us as soon as possible.
8. International Orders, Customs and Import Charges
Moto Enduros may sell and ship products internationally.
International orders may be subject to customs duties, taxes, import fees, clearance charges, or other fees imposed by the destination country.
Unless specifically stated otherwise at checkout, these charges are the responsibility of the customer.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
Moto Enduros is not responsible for delays, additional charges, seizure, or refusal of entry resulting from the customs or import regulations of the destination country.
9. Damaged, Missing or Incorrect Items
If your order arrives damaged, contains a missing item, or you receive an incorrect product, please contact Moto Enduros as soon as possible.
Please provide your order number and, where appropriate, photographs or other information that will help us investigate the issue.
We will review the situation and, where applicable under our policies, may provide a replacement, refund, or another appropriate resolution.
Please do not dispose of damaged packaging or products before we have had an opportunity to investigate the issue, unless doing so is necessary for safety reasons.
10. Returns and Refunds
Returns and refunds are handled according to our Refund & Returns Policy.
Please review that policy before returning a product.
A return may be subject to applicable conditions, including the condition of the product and whether it has been used, installed, modified, damaged, or otherwise altered.
Nothing in these Terms & Conditions is intended to remove or limit any rights that cannot legally be excluded under applicable law.
11. Customer Responsibility for Motorcycle Parts
Motorcycle parts may affect the safety and operation of a motorcycle.
You are responsible for ensuring that parts are installed correctly and are suitable for your motorcycle.
Where appropriate, installation should be carried out by a qualified or experienced mechanic.
Moto Enduros is not responsible for damage caused by:
- Incorrect installation
- Incorrect part selection
- Improper use
- Modification of a product
- Installation contrary to manufacturer instructions
- Use of a product for a purpose for which it was not designed
If you are uncertain about installation or compatibility, please seek professional advice before installing or using the product.
12. Product Availability
We make reasonable efforts to keep product availability information accurate.
However, products may become unavailable unexpectedly.
If an ordered product becomes unavailable and we cannot fulfill the order, we will contact you and, where payment has already been made, arrange an appropriate refund for the unavailable product.
13. Website Content
The content on the Moto Enduros website, including text, photographs, graphics, logos, product descriptions, and other materials, is provided for general information and shopping purposes.
We make reasonable efforts to keep the information accurate, but we do not guarantee that every piece of website content will always be complete, current, or free from errors.
We may update, change, remove, or correct website content at any time.
14. Intellectual Property
Unless otherwise stated, the Moto Enduros name, logo, website content, graphics, photographs, text, and other original materials on this website belong to Moto Enduros or are used with appropriate permission.
You may not reproduce, copy, modify, distribute, sell, or commercially use our website content without our prior written permission, except where permitted by applicable law.
15. Limitation of Liability
To the extent permitted by applicable law, Moto Enduros will not be responsible for losses or damages resulting from circumstances outside our reasonable control.
This may include delays caused by shipping providers, customs authorities, natural events, government actions, communication or technology failures, or other events beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
16. Events Outside Our Control
We will not be responsible for failure or delay in performing our obligations where the failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, war, civil disturbances, government restrictions, strikes, transportation disruptions, customs delays, widespread technical failures, or other unforeseen events.
Where possible, we will communicate significant delays or disruptions affecting your order.
17. Fraudulent or Abusive Activity
We reserve the right to investigate suspected fraudulent transactions, unauthorized payment activity, false claims, or deliberate abuse of our return, refund, or dispute processes.
Where appropriate and permitted by law, we may cancel orders, restrict future transactions, or provide relevant transaction information to payment providers, financial institutions, or appropriate authorities.
Our Chargeback & Dispute Policy provides additional information regarding payment disputes.
18. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website and placing an order, you acknowledge that information necessary to process your order may be collected and used in accordance with that policy.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, services, or legal requirements.
The updated version will be published on this page with the revised date.
The Terms & Conditions applicable to an order will generally be those in effect at the time the order is placed, subject to applicable law.
20. Applicable Law
These Terms & Conditions are subject to the laws applicable to Moto Enduros and its operations, except where mandatory consumer-protection or other applicable laws provide otherwise.
Nothing in these Terms & Conditions is intended to take away any legal rights that you may have under the laws that apply to your purchase.
21. Contact Us
If you have questions about these Terms & Conditions, your order, a product, shipping, returns, or another issue, please contact Moto Enduros through our Contact page.
Moto Enduros
Website: motoenduros.com
Contact: motoenduroparts@gmail.com